Terms and Conditions


Our travel will be established with Egypt Best Holidays an Egyptian travel agency holding the license No. 1972 Member of the Egyptian Travel Agent Association (ETAA) for your financial security and a member of International Associations & IATA ASTA. Egypt Best Holidays is an Egyptian agency, it respects and follows the laws of Egyptian Tourism and not the laws of your own country.



To confirm the trip of your choice, you can book online via our secure or contact us directly at info@egyptbestholidays.co.uk and one of our travel agents will respond to your request as soon as possible.


The customer is responsible for all damage caused by him. He was invited to take out travel insurance covering aid, medical expenses, and emergency repatriation in the theft or loss of baggage and personal belongings. Egypt Best Holidays disclaims all liability in the event that the Customer has violated the laws of the country. No representative of Egypt Best Holidays will be able to intervene on his behalf.

Egypt Best Holidays will in no event be liable vis-à-vis the Client for death, injury, illness, damage, delay, or loss of any property. All excursions, trips, activities, tours, or others made by another that our agency will release completely our responsibility.


In case of disputes or problems during the trip, the Customer must immediately inform the representative of Egypt Best Holidays and the offices of our agency so we can remedy the problem. The vast majority of cases can be resolved instantly without a problem. Any claim relating to a benefit can not be taken into account if you do not reverse it in due time to our agency.


The reservation was made by the customer under the conditions mentioned. It will constitute the full terms of the agreement between the customer and the company.

The benefit of our agency regulation ensures that the client has read and approved all terms and conditions and undertakes to respect them.

In Case of Cancellation of the Customer

For all cancellations, it is mandatory to inform us BEFORE your trip and as soon as possible.

For this, you must submit a written and signed request, and send it to us by email (info@egyptbestholidays.co.uk).

Cancellations can not be accepted by phone. The date used to define the cancellation period giving rise to the penalties set out below will be that of receiving the email of cancellation by the Agency.

  1. If you cancel your reservation before the travel date, the scale of the following rates will apply:
    • Between 30 and 21 days prior to arrival: 25% of the total trip.
    • Between 20 and 14 days prior to arrival: 50% of the total trip.
    • Between 13 and 7 days prior to arrival: 75% of total trip.
    • Less than 7 days before arrival date: 100% of total travel.

2. All domestic flights may in no case be reimbursed regardless of the time of cancellation.

3. During or after the trip: no refund.